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Workforce Analytics Can Change Your Company

How Workforce Analytics Can Change Your Company

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Picture yourself walking into a huge, imposing library.

Books of every genre and length line the shelves; those shelves begin at your feet and go up, up, up far beyond your vision. Then, imagine walking over to a random shelf and reaching out to the first book you see. You open the book and read the first line on the first page of hundreds of millions of pages in hopes of finding something – anything – that directly affects you.

This is how many businesses feel when it comes to analyzing big data.

Information Overload

As we continue operating our businesses, we continue producing cascades of data. In fact, Cisco Global Technology Policy Vice President, Robert Pepper, noted that in 2017, global internet traffic  will amount to 1.4 zettabytes, which is larger than the history of the internet from 1984 to 2012 (1.2ZB).

Moreover, a 2013 Science Daily study revealed that, “90 percent of the world’s data today has been created in the past two years.”

Those are some big numbers; however, within that overflow of data are important pieces of information that can benefit a business’s bottom line. It is because of the inherent value in such data that those numbers greatly interest today’s businesses, and more specifically, today’s HR leaders.

Predicting People

Workforce analytics, the study of worker-related data, has recently become a buzz phrase. In the same way marketing analytics hope to capitalize on leads, workforce analytics hope to increase a business’s efficiency through predicting how employees work. In essence, workforce analytics focuses on people and tries to predict and promote successes through those people.

“[O]rganizations that use workforce analytics have the most engaged workforces, and they thrive in tough conditions,” said Tim Ringo, Harvard Business Review author. “Most importantly, they do fewer headcount reductions because they have lean and efficient workforces to begin with.”

Hiring the best people with the necessary skills for the right job sounds easy enough, right? However, going back to the library analogy, finding that perfect piece of data — the right book — in the vast information age is arduous, to say the least.

Starting with a Question

Workforce analytics not only analyzes people in hopes of optimizing their work, but it also predicts and prescribes statistically supported actions to business leaders.

Before predicting and prescribing, HR leaders must first know what they’re looking for, and like any good problem, an answer can be found by asking the right question. For example, if you walk into the library with questions like, How many works of fiction did Jane Austen write? How do you make a perfect soufflé? you’re more likely to find an answer than walking in with no direction.

Formulating questions such as, What type of work must get accomplished this quarter? Are my employees engaged? How many employees do we need to double our profit? will help guide your analysis. Once your business hones in on the right question, it can then begin the work of validating that the data is complete, doing the actual analysis, recommending a plan of action and defending that plan company-wide.

The Future of Workforce Analytics

In a perfect world, tools like workforce analytics would function quickly and efficiently to provide businesses with the information they need to hire right and generate revenue; however, the sheer amount of data and the infancy of the field has many businesses dragging their feet at the onset.

Thankfully, the recent push for analytics has allowed capable employees to fill the gaps. According to a 2016 Deloitte study about workforce analytics, “In 2015, only 24 percent of companies felt ready or somewhat ready for analytics; this year [2016] that number jumped by one-third, to 32 percent.”

It is crucial that businesses don’t cower at the sheer volume of the data, or “books” they must absorb, but rather understand that within them are the answers that will put their businesses on the map.

All they have to do is understand the genre.


Jim Quillen

by Jim Quillen


Author Bio: As director of business intelligence at Paycom, Jim Quillen is responsible for a team of analysts, survey professionals and product strategists who handle reporting, analysis, client feedback and internal product development. Quillen, a CPA by training, has worked in many fields during his career, including finance, auditing, recruiting, sales, business development and software implementation. Prior to his current role, Quillen has served Paycom as the director of new client implementation and director of recruiting.

Just 2 Steps to Being More Productive

You Are 2 Steps Away From Being More Productive

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You Are 2 Steps Away From Being More Productive

Productivity often is touted as the Holy Grail of today’s workforce. Countless books and apps are packed to the brim with tips promising to make you more efficient, while today’s managers scour for — and promote — candidates with past episodes of grand productivity.

You would think that with such pushes, a steady increase in individual and workplace productivity would exist. You would be wrong.

The Myth of Productivity

In a recent Bureau of Labor Statistics report, the productivity change between 2007 and 2016 in the nonfarm U.S. business sector increased 1.1 percent, an all-time low since the 1940s. Scholars give a myriad of reasons for this dip, ranging from a decrease in innovation to repercussions from the Great Recession; however, this stark stat likely makes even the most motivated worker feel defeated

But the thing about leaders is they have something others lack: foresight. Leaders see the bigger picture. They believe that their actions actually matter, and in fact, that those actions can inspire others.

You can’t control the changes that come with working in a knowledge economy, but you can control what you do each day. Below are two proactive ways to incite productivity in your daily life.

  1. Prioritize Time

Think back to a time when you felt like you were crushing it.

Perhaps you were working on a report or managing a team, and you were completely engrossed in your task. Now think through your typical day: Likely, there are moments of productivity … and then you get a text or an email or a meeting request, perhaps all at the same time. Information is everywhere; it clouds our lives. A 2015 Deloitte study noted that in a single day, people exchange more than 100 billion emails, yet only one in seven of those emails could be qualified as extremely important.

Although technology has made space for innovation and ease, it also has been a metaphorical shock to the U.S. workforce’s system. Indeed, many experts who study time management have changed the ubiquitous phrase of “multitasking” to the more apt “rapid toggling” to communicate the futile effort of doing multiple things at once, even when technology promises we can.

Studies have shown that if you want to do deep work that puts you in a state of flow and ahead of your competitors, then you must prioritize uninterrupted, focused time. In fact, a recent article in Harvard Business Review outlined the importance of restorative silence for busy individuals: “Recent studies are showing that taking time for silence restores the nervous system, helps sustain energy and conditions our minds to be more adaptive and responsive to the complex environments in which so many of us now live, work and lead.”

You may ask (while frantically scanning your bursting inbox), “How do I do this?”

Start by identifying a time during your day when your presence isn’t really required. Perhaps you need to attend that recurring weekly meeting only every other week, or maybe you can send an employee in your stead. Assess your daily rituals — maybe that morning stroll around the office where you chat with everyone could happen later in the afternoon so your mornings are free from distraction. Is your office door always open? See what happens if you shut it for 30 minutes. Chances are no one will notice that time you’ve stolen away for yourself, and you’ll have space to focus on what really matters.

  1. Prioritize Values

There is a reason that successful companies put such stock in their values and vision: Clarity makes space for progress. In 2015, General Electric executive took time to verbalize the company’s values, after feeling the business was becoming too complex. Known as “the GE Beliefs,” those values acted as a road map for them to plot out and execute their top priorities.

A Deloitte University Press article noted, “The GE Beliefs play a large role in leadership development and are also used to change how GE recruits, how it manages and leads and how its people are evaluated and developed.”

GE is just one example of many companies putting emphasis on clearly articulating core values in order to spur output. And if successful companies are doing so, why wouldn’t you?

According to Inc. 500 entrepreneur Kevin Daum, “Much like company core values, your personal core values are there to guide behavior and choice.”

How do you craft a list of personal values? Glance over your job description, reassess your passions and future goals, and then put pen to paper. The list of values doesn’t have to be long, but it must be clear. To spur ideas, look at examples from companies like Zappos and Facebook.

Once you have your values nailed down, certain tasks that have been consuming your time likely will lose their urgency. For example, if innovation is part of your purpose, but the last time you researched new advances in your field was six months ago, then it’s time to reassess either your values or how you’re spending your time.

Productivity can be tricky to quantify, but creating a conducive environment is a great place to start. Making crucial space and aligning your daily tasks to your vision are two steps in the right direction.

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Posted in Blog, Featured, Leadership, Talent Management


Author Bio: Oden-Hall is an award-winning public relations, communications and marketing professional with over 20 years experience driving corporate strategy for Fortune 500 companies. Her Oklahoma roots and passion coupled with her global experience and creative flair have helped her drive numerous successful strategic initiatives. She joined the Paycom team as Chief Marketing Officer in April of 2012.

What do Millennials and Today’s CEOs Have In Common?

What Do Millennials and Today’s CEOs Have In Common?

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What Do Millennials and Today’s CEOs Have In Common?

HR industry experts have devoted a lot of time and research into demystifying millennial employees, only to discover that this younger generation has more in common with mature, seasoned employees than once thought.

This is especially true when it comes to the desire for day-one productivity. The C-suite values new hires who can become contributors faster; millennial employees, who were born between 1981 and 2000, crave the opportunity to do just that.

So, the goal they share is desire to be immediately productive – to be a valued contributor as soon as they walk through the front door.

Getting an early start

Growing up when technological advances made instant gratification a way of life, millennials have come to expect it in almost every aspect of their lives, including work. Young employees want to feel purposeful in their jobs, and nothing meets that need quite like getting the chance to work on the first day, instead of filling out form after form and memorizing the alarm code.

One way to get there is by designing an onboarding process that gives new hires the ability to complete onboarding tasks efficiently, either on or before day one. Consider incorporating the following strategies into your plan:

  • “Preboard” new hires.

    Allow them to complete new-hire paperwork and train electronically, via an employee self-service portal. They can get the groundwork done before they even start in order to hit the ground running on their first day.

  • Assign goals and expand training.

    According to Gallup, half of employees don’t understand what’s expected of them at work. To prevent this type of uncertainty from affecting a new hire’s productivity, include training on his or her individual role, and what his or her job looks like when done well.

  • Introduce your culture.

    Understanding what your company values can help new hires feel confident about making smart decisions. Not only can this boost early productivity, but it can help build long-term engagement, too.

Just a few tweaks to the traditional onboarding process can help new hires devote more time and attention to the activities that will help them become a valued contributor sooner than later. And that’s something both your C-suite and millennial new hires will love.

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Posted in Blog, Employee Engagement, Featured, Leadership, Pre-Employment, Talent Management


Author Bio: Oden-Hall is an award-winning public relations, communications and marketing professional with over 20 years experience driving corporate strategy for Fortune 500 companies. Her Oklahoma roots and passion coupled with her global experience and creative flair have helped her drive numerous successful strategic initiatives. She joined the Paycom team as Chief Marketing Officer in April of 2012.

Oregon State Retirement Plan

Oregon Creates Landmark State Retirement Plan

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Oregon Creates Landmark State Retirement Plan

This year, the state of Oregon will launch a landmark, statewide retirement program: OregonSaves. This program requires private employers to automatically enroll employees in retirement accounts. The goal is to benefit almost 1 million Oregonians who currently lack access to employer-sponsored retirement programs.

OregonSaves has been in the works for the last few years and will officially kick off in July 2017 with a volunteer pilot phase. Full program implementation is scheduled to begin in November 2017, starting with employers who have 100 or more employees.

What This Means for Oregon Employers

Employers that do not offer retirement plans are required to inform employees about the program and automatically enroll them. Additionally, they will have to:

  • Provide employee data to the state to allow the state to set up accounts for the employee.
  • Setup payroll deductions for employees participating in OregonSaves.
  • Track employee decisions as to contribution levels or to opt out.

Employers who already provide retirement options do not have to offer OregonSaves. Those employers will complete a simple certification process.

What’s Next?

Oregon is the first state to offer a program of this nature. California and Illinois likely will launch similar programs by 2019. It is important to note, however, that there are currently bills pending in the federal legislature to overturn rules that make it easier for states to create such plans. If these bills pass, state programs could be stalled. Oregon does plan to move forward with its retirement plan regardless of how the legislature acts, so employers should be prepared. Paycom’s Benefits Administration Suite can help employers accurately track the data they will be required to transmit to OregonSaves.

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Posted in Blog, Compliance, Employment Law, Featured

Alyssa Looney

by Alyssa Looney


Author Bio: As a compliance attorney for Paycom, Alyssa Looney monitors laws, rules and regulations to ensure that the Paycom software is up to date, specifically regarding immigration law and state law developments in the Western United States. She holds a JD and an MBA from Pennsylvania State University, as well as a bachelor’s degree from Texas A&M University. Outside of work, Alyssa enjoys cooking, being active, playing with her puppy and exploring Oklahoma City.

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