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Working in PSD at Paycom: Leading, Supporting and Making an Impact

Bonny Calfy | September 30, 2022

Employees want to make a difference and grow their careers. According to Deloitte, impact and leadership are top of mind in the workplace for millennials and Generation Z.

What millennials and Gen Z seek in a career

The study reveals millennials and Gen Z favor organizations with:

  • learning and development programs
  • positive workplace culture
  • opportunities to advance

As an S&P 500 tech company, we offer all of the above in our Paycom Services Department (PSD)!

PSD employees are on the front lines of client relations. Unlike our competition, we assign a dedicated team to every client. Specialists support clients by:

  • learning their business
  • empowering them to fully use Paycom
  • positioning employees to do their own payroll with Beti®
  • addressing questions and concerns

Specialists support companies from every industry and develop a deeper understanding of the business world. Employees who excel in serving others and seek constant growth thrive as specialists.

“When we talk about PSD, I want people to understand how we empower people in this group. We’ve created an environment where they are heard and have the opportunity to grow,” said Shelly Ballew, the director of service learning and enablement at Paycom.

Ballew sees PSD’s business acumen firsthand. She’s particularly impressed by the team’s innovation, collaboration and leadership.

“PSD team members have a direct impact on Paycom’s success. They are the backbone of our company and represent the voice of the customer,” she said.

Here are three ways being a Paycom specialist accelerates a career:

Professional development and business support

PSD supports executives and business leaders by providing insight to support key decision-making. From mom-and-pop shops to enterprises, specialists help organizations leverage technology to drive businesses’ results.

“The amount of professional development starting from Day 1 sets our team members up for long-term success,” Ballew said.

Moving the industry forward

Paycom continues to gain clients because of its best-in-class technology and industry-leading service. Specialists help retain clients and secure referrals by delivering great experiences.

A career in client services allows you to push industries forward with powerful, intuitive software. By managing accounts and building relationships with clients, you offer advice and solutions to problems businesses didn’t even know they had. You learn to speak the language of business, a valuable and transferrable skill.

Serve those who serve clients

Paycom continues to top national lists for workplace culture and employee satisfaction. We offer an environment that’s innovative, inclusive and supportive. In fact, Paycom was recently featured on Comparably’s 2022 list of Best Companies for Career Growth, and Chad Richison was named one of the Best CEOs for Women. Paycom was also recognized as:

Competitive benefits, talented peers and a robust training and development program are all available to PSD employees.

Paycom recently expanded PSD with an operations facility in Grapevine, Texas. Oklahoma City and Grapevine are hiring specialists and leaders to take both locations to new heights.

Are you ready to take your career to the next level? Learn more about Paycom’s openings and apply today!

About the author
Author picture, Bonny Calfy
Bonny Calfy
As Paycom’s recruitment marketing supervisor, Bonny Calfy writes about human capital management, company culture, talent acquisition, career advice and more. Her brand awareness efforts at Paycom have included launching the Paycom Careers blog and social media channels and producing several recruiting videos, all to help attract top talent nationwide. Outside of work, Bonny enjoys reading, fishing and spending time with her family.