Brent Gooden, Founder and CEO, Gooden Group
Chad Raymond, Vice President of HR, Paycom
Matthew Paque, Director of Legal and Compliance, Paycom
On April 9, a United Airlines passenger was removed from Flight 3411 by airport security when United employees were unable to convince him to give up his seat. In the weeks since, this incident has become an infamous public relations crisis of huge proportions. The storm of negative PR and costly legal action has forced the entire airline industry to review its policies. Where did things go wrong and how can HR work with their public relations and legal teams to create policies in hopes of preventing such publicly embarrassing incidents?
In this episode of HR Break Room, a panel of experts from the fields of HR, PR and legal join Caleb to examine the incident and reveal the important HR lessons buried beneath the ensuing media disaster.
In this HR Break Room conversation, you will learn:
HR Break Room is a podcast from your friends working in human resources, dedicated to bringing you interesting break room conversations with experts on the hot topics of HR and HR Technology, one cup of coffee at a time. Hosted by Caleb Masters and Chelsea Justice, HR Break Room is designed to inspire you to harness the power of HR technology to empower your people and organization.Check out more HR Break Room episodes.
According to the Deloitte 2017 Global Human Capital Trends report, while nearly 80% of executives rated the employee experience as very important, only 22% said their companies excelled at building one. But what exactly is the employee experience, and how does it impact your bottom line?
In this HR Break Room discussion, special guest Cy Wakeman, author of The New York Times’ best-seller The Reality-Based Rules of the Workplace talks about managing workplace drama.