How Mobile Workforce Management Tech Keeps a Relocation Company Moving
How does a growing relocation company pass the competition? For Ace Relocation, understanding the importance of efficient, mobile-friendly tech made all the difference. Read this case study and see how the San Diego-based operation was able to scale up and bring quick, efficient service to customers all around the United States — all by taking advantage of Paycom’s innovative tools.
50%
reduction in payroll processing time
50%
reduction in onboarding time
$550K+
estimated savings from employee usage in one year
50%
reduction in payroll processing time
50%
reduction in onboarding time
$550K+
estimated savings from employee usage in one year
Key takeaways
- When mobile tech is easy for employees to use and gives them the information they need and want, increasing employee usage of that tech is easy.
- When all workforce information is housed in a single software, it's easy to find the data required for decision-making.
- When employees verify their own pay in a payroll process that starts automatically, the effort required to process a perfect payroll is drastically reduced.
- With IWant™, employees and leaders have instant access to accurate data.
Ace Relocation is an international moving company with 10 locations across the United States. The company’s trucks travel approximately four million miles each year, supported by a highly distributed workforce that relies on mobile access to perform work from anywhere.
To support its operations, Ace Relocation leans heavily on technology as a core business enabler. Before implementing Paycom, the company relied on multiple systems and manual processes, which created inefficiencies across HR and payroll workflows. Payroll processing alone previously took several days to complete, and recruiting lacked visibility into candidate progress, with hiring timelines often extending to around 30 days.
After adopting Paycom, Ace Relocation experienced significant improvements in efficiency and transparency. One of the most impactful features has been IWant, Paycom’s command-driven AI engine. Instead of navigating multiple tools or generating reports, users can ask questions and receive immediate answers, allowing for faster decision-making and greater accessibility to information.
Paycom has also streamlined the hiring and onboarding process. The software provides enhanced visibility into candidate tracking and faster hiring, while onboarding is described as seamless, with users able to complete the process in just a few hours using the intuitive Paycom app.
Payroll operations have become significantly more efficient. Manual data entry and payroll loading have been eliminated, and payroll now starts automatically. Without Paycom, payroll processing would require several additional days of work, highlighting the time and resource savings achieved.
In addition to payroll, Paycom supports critical HR functions such as COBRA administration, workers’ compensation management and reporting. The software makes it easy to access data and maintain compliance across these areas.
Security remains a top priority for Ace Relocation. Paycom ensures that employee data is protected through strong security measures, including encryption and secure data management practices.
With real-time access to information, teams can quickly address questions during meetings without needing to run reports afterward. This efficiency allows employees to spend less time on administrative tasks and more time focusing on strategic initiatives and innovation.
As Ace Relocation continues to use Paycom, the company gains more insights into its operations, empowering more strategic decision-making. Paycom is viewed as a future-focused provider that continues to evolve and grow alongside the business.
Frequently asked questions
Learn more about how Paycom helped Ace Relocation
Ace Relocation is an international moving company with 10 U.S. locations and a highly distributed workforce that relies on mobile technology.
The company previously used multiple systems and manual processes, which made payroll and hiring inefficient and difficult to manage.
Paycom automated payroll, eliminating manual data entry and reducing processing time by several days.
Paycom improves visibility into candidate progress and provides a seamless onboarding experience that can be completed in just a few hours.
IWant is Paycom’s AI-powered assistant that allows users to ask questions and receive immediate answers without running reports.
Paycom helps manage COBRA, workers’ compensation, and reporting, making it easier to stay compliant and access data.
By automating administrative tasks and providing real-time access to information, Paycom enables teams to focus more on strategy and innovation.
Paycom provides strong data protection measures, including encryption and secure handling of employee information.
Ace Relocation views Paycom as a future-forward platform that continues to evolve and support long-term business growth.