Reviews
Rated best HR and payroll software
Discover why Paycom leads the HR and payroll tech industry
Paycom has been praised for excellence throughout the years and is frequently recognized as the best HR and payroll software by third parties, including G2, Trustpilot, TrustRadius, Capterra, Gartner Peer Insights and HR Executive magazine. Whether it’s our innovative tech or award-winning workplace, we stand apart from the competition in everything we do. Take a moment to see what buyers care about most when evaluating HR and payroll software and why clients rate Paycom so highly!
Awards and recognition
Paycom has been recognized for its innovation and industry-defining tech with awards and accolades that include:
Paycom won an HR Executive Top HR Product award in 2025 for IWant™.
Paycom was named to Fast Company’s Most Innovative Companies 2025 list.
Paycom was included on TIME’s 2025 list of the World’s Best Companies.
Paycom was included on Newsweek’s Most Trustworthy Companies in America 2025 list.
Paycom was named to Newsweek’s America’s Best Online Platforms 2025 list.
Paycom was named a Leader by G2 in 2026 for high client satisfaction.
Paycom was named a Leader by G2 in 2026 for high client satisfaction.
Paycom was listed on Software Advice’s FrontRunners list in 2026 for functionality and ease of use.
Paycom won a TrustRadius Buyer’s Choice award in 2026 for exceptionally high client reviews.
Paycom was given H3 HR Advisors’ HCM Technology Signal award in 2026 for simplifying workflows through self-service.
| Why Paycom is the best HR and payroll software according to G2 |  |
|---|---|
| Best in ease of use Based on how satisfied customers are with the product intuitiveness and simplicity in operation | 9/10 |
| Best in mobile Based on how easily employees can view their data via a smartphone app or mobile-optimized website | 9/10 |
| Best in quality support Based on how satisfied users are with the customer support they received, measuring the responsiveness, helpfulness and expertise of the support provided | 9/10 |
| Best in payroll entry Based on how efficiently administrators are able to enter payroll for all employees based on salary or total hours worked | 9/10 |
| Best in reporting and dashboards Based on how readily the software provides access to prebuilt and custom reports and dashboards | 9/10 |
| Fastest average go-live time Based on the estimated time to go live with the software | 2 months |
| Best web portal Based on how easily employees can access current and past pay stubs, Form W-2s and additional salary data | 9/10 |
| Best in performance and reliability Based on how consistently the software is available and how quickly it allows users to complete tasks | 9/10 |
What to look for in the best HR and payroll software
When evaluating HR and payroll software, buyers prioritize automation, accuracy, security and service. In our clients’ own words, see how Paycom’s tech delivers on these expectations.
What to look for in the best HR and payroll software
Forrester
See the Total Economic Impact™ Paycom can have on your business
See what Forrester Consulting discovered about the benefits of using Paycom’s automated, single-database HCM software.
362%
three-year ROI
80%
time saved on compliance
45%+
total time saved by HR
$1.4M
three-year net present value
A commissioned study conducted by Forrester Consulting on behalf of Paycom, June 2025. Results are for a composite organization based on interviewed customers.
Verified HR and payroll software reviews
The quotes below are client perspectives sourced from third-party review platforms. They highlight what buyers value most when evaluating HR and payroll software.
TRUSTRADIUS
“Making the switch to Paycom has brought us so much time savings with our HR and payroll processes. We wish we would have make the changes years sooner. Prior to the change we were doing so many things manually, including making sure taxes and garnishments were handled properly. Now it is all automated and we can trust that it is being done correctly. Our employees appreciate the visibility into all of their payroll items too. Paycom brought us out of the stone ages.”
Capterra
“The customer support has been fantastic. Any and all questions are answered immediately.”
GARTNER PEER INSIGHTS
“All modules are easy to use. Their knowledge base is leaps and bounds above other payroll companies and their customer service team is always pleasant to talk to.”
G2
“Paycom simplifies payroll by keeping all the information and processes in one place. It saves me time, reduces mistakes, and makes payroll much easier to manage.”
Why do clients choose Paycom?
Industry-specific insights
See what clients are saying about how Paycom’s tech helps meet the needs and challenges of their industry.
TRUSTPILOT
“Paycom continues to adapt and grow with the needs of modern workplaces. It’s more than just a payroll platform—it’s a powerful HR tool that keeps getting better.”
G2
“Instead of juggling multiple systems or relying on manual work, everything is in one platform that’s easy to use. This saves me time and reduces errors, especially when managing payroll across different locations.”
G2
“Each time we’ve added a new feature, it has saved us both time and money by reducing manual work, improving accuracy, and keeping everything within one integrated system.”
TRUSTPILOT
“I recommend Paycom to anyone who asks me about my favorite/best payroll and HR system. Hands down, it’s Paycom!”
CAPTERRA
“Having worked in several HCM environments, Paycom is easily the most well rounded and provides exceptional service.”
GARTNER PEER INSIGHTS
“We have a full suite of Paycom products and we have found their system to be user friendly and work well for our needs.”
CAPTERRA
“I love all the features Paycom offers and the ability to keep everything in one place.”
Paycom client stories
See how our clients use Paycom to streamline HR and payroll processes, improve the employee experience and reduce manual work across their organizations.
Over a million 5-star ratings are a testament to the value of an automated, easy-to-use experience
Over a million 5-star ratings are a testament to the value of an automated, easy-to-use experience
Everything you need to manage HR and payroll can be found in one easy-to-use experience. See why Paycom is such a hit with employees and leaders alike.
Frequently Asked Questions
Learn more about Paycom
Look for a solution that connects HR and payroll in one experience, reduces manual work through automation, supports employee self-service and provides reliable reporting. Strong implementation and responsive support also matter — especially during critical deadlines.
The quotes on this page reflect client perspectives shared on third-party review platforms. They represent common feedback themes buyers consider during evaluation.
Because HR and payroll rely on the same employee data, evaluating them together allows buyers to see how a single-database experience in one software helps reduce handoffs, improve accuracy and streamline workflows across the employee life cycle.
Paycom is committed to shaping the HCM industry through innovation, and the industry has taken notice! We’ve received a number of accolades for our innovative tech, including a BIG Innovation Award for our Time-Off Requests tool featuring GONE® and a Top HR Product honor from HR Executive for Beti®, our automated payroll experience. We’ve also been named twice to Fast Company’s prestigious list of the World’s Most Innovative Companies. Recently, Paycom’s IWant has been recognized as a Top HR Product of 2025 by HR Executive for its innovative, command-driven AI engine streamlining access to employee data.
Clients commonly mention payroll time savings, ease of use, employee self-service and responsive support — along with the benefits of having HR and payroll processes connected.
When selecting HR and payroll tech, it’s essential to think about both the implementation process and the total cost involved. Implementation considerations include the time required to set up the system, the ease of transfer from existing software, the level of technical support offered, the need for assistance from third-party consultants and the training needed for your team. On the cost side, look beyond the initial purchase price to include subscription and consultant fees, customization expenses, maintenance charges and potential costs related to scaling the system as your organization grows. Understanding these factors helps ensure you choose an HR solution that aligns with your operational needs and budget constraints effectively.
Keep in mind that with Paycom, you won’t need to rely on third-party consultants to help implement our single software. Paycom handles implementation entirely in-house to ensure your organization makes the most of its new technology and experiences a perfect first payroll.
Paycom’s single-database architecture delivers enhanced security by eliminating data silos and minimizing risks associated with fragmented information. This approach ensures sensitive employee data is protected and simplifies regulatory compliance. Paycom employs robust security measures, including encrypting data in transit and at rest, using multifactor authentication (MFA) for secure user access and conducting regular software updates and patching to proactively address potential vulnerabilities. Access control reviews ensure only authorized personnel can view or modify information, while detailed audit logs support monitoring and reporting requirements. Data-sharing agreements are designed to comply with regulations like GDPR and HIPAA, as well as relevant regional standards. Additionally, Paycom conducts ongoing security assessments and provides employee training on data protection protocols, further strengthening your organization’s overall security posture.
Migrating to Paycom’s HR and payroll software is smooth and straightforward, thanks to our hands-on implementation process. We work alongside you, guiding you through every step, from secure data transfer to system configuration, minimizing disruption to ensure your transition stays on track. Paycom’s technology leverages a single-database architecture, which helps maintain data integrity, simplifies compliance and enhances security by eliminating data silos. Furthermore, Paycom assigns you a dedicated specialist to ensure you always have a consistent point of contact for ongoing assistance, providing your team with expert guidance and prompt responses throughout and after implementation.
Paycom’s support and training are supported by the single point of contact assigned to each client, ensuring HR and payroll professionals always have a consistent, knowledgeable point of contact for assistance. This dedicated approach is complemented by personalized onboarding, ongoing live webinars, detailed video tutorials and a comprehensive online knowledge base, all designed to help users realize the full advantages of Paycom’s single-database architecture and maximize your ROI. With one point of contact available to address technical questions or challenges promptly, Paycom delivers timely, expert support throughout every stage of your experience, from implementation to ongoing use.
Ready to see how Paycom can streamline your HR and payroll with a truly single software? Request a meeting to explore our single software and discuss your goals.