With worker autonomy on the rise, it pays to make your processes as simple as possible. How can you take steps to ensure resiliency for your organization without a hitch in your operations, even in times of uncertainty?
Stop using antiquated systems
If you’ve ever had to juggle multiple logins for multiple systems – or for something that was presented as a single system, but still required multiple logins or has several different user interfaces – then you know what we mean. And so do your employees, who may have made their frustrations known to HR or IT.
But multiple logins is just one potential issue. Whether you’re facing overcomplicated HR tech, an unwieldy combination of manual processes or an overwhelming cycle of data entry (and re-entry), you know there’s a better way.
Simplify employees’ interactions with HR
If your employees can’t – or, worse, won’t – use your HR tech because it’s not sufficiently user-friendly, you’ll never see the adoption rate you want. Like any workplace technology, you see the greatest returns on investment, and greatest efficiency gains, when everyone makes use of it.
Use a single software that enables access to what employees need – from benefits information to time-off requests and everything in between – all in one place, with one password.
And that one place? Make sure it’s mobile-friendly. If it’s not as easy for employees to use as the apps they use for banking or ordering coffee, you’re not going to see the companywide efficiencies that justify your investment.
- Self-service technology empowers employees to access their own data anytime, anywhere. In turn, those employees become more productive and engaged.
- When common managerial tasks can be completed with a few simple clicks on a smartphone, leaders can complete necessary approvals (think time-off requests or expense requests) even away from their desks.
- And when employees have questions? User-friendly HR tech should make it easy to automatically route questions to exactly the right person to answer them – making life considerably easier for the HR professionals who would have been responsible for getting them answered under less tech-friendly circumstances.
Simplify HR’s interaction with the business
Ideally, the HR department should be using software that makes the business of business more efficient and successful. But does yours really do that? If your team members still enter employee data on the employees’ behalf, the answer is no.
Yet this is true for many companies today – even for organizations with some form of self-service tech. In fact, according to a survey of HR professionals, 60% of organizations with self-service tech still enter more than 50% of employee data.
Free HR from employee data entry, and you’ll empower them to redirect their focus to other, more strategic concerns, such as:
- identifying ways to generate more effective work by cross-training or upskilling employees you already have, minimize hiring costs in the process
- trimming bloated hiring and onboarding procedures so you don’t lose candidates to gaps between recruiting steps, and so you can get qualified candidates up to speed faster, regardless of their location
- learning how to more fully engage and retain an increasingly autonomous workforce
Not just simple for the sake of simplicity
No matter your organizational goals, when HR tech streamlines both critical and mundane processes, it pays for itself – in numerous ways, many times over. It’s just that simple.
Among other benefits, it can prevent duplicated work by empowering employees to access the information they need, and will help you identify areas where streamlined HR processes could save money. For example, four out of five HR professionals think employee-entered data holds employees more accountable for data accuracy, and about half think accountability helps reduce the risk of noncompliance.
To truly identify the ROI on your HR tech, you need a tool that provides exact dollar amounts associated with each HR task, and in real time. Direct Data Exchange® is an industry-first product that can help you prove the value of your tech investment, and find specific areas where updated processes can help you achieve an even greater value.
Leo Tolstoy wrote, “Simplicity is so attractive and so profitable that it is strange that so few people lead truly simple lives.” What could your company gain by pursuing simplicity in your HR technology?
