Organizational growth is great — if HR can keep up. One New York-based beauty company was on the verge of a massive sales push. Television spots brought the company an influx of customers, and it planned to continue its success online.
Unfortunately, the HR team — while versatile — was small relative to the company’s 200 employees and even more freelancers. Workers had to request assistance for virtually everything because they didn’t have access to self-service HR software. The organization invested in HR tech, but none of it offered functionality employees could meaningfully use.
“We had absolutely no automation,” said the company’s HR director. “There was no thorough implementation, which was very difficult to deal with.”
She knew the skin care company needed a single HR software that:
- housed all the tools her team would need
- engaged people, even in the application process
- streamlined payroll, benefits, training and more
- empowered HR pros to focus on the human side of their roles
Luckily, the business was about to find the ideal tech to reduce employees’ concerns and alleviate HR’s stress.
How does Paycom help engage employees and reduce manual HR tasks?
After implementing Paycom, the company’s HR team noticed a sharp decline in employee questions. The HR director attributes this to Paycom’s truly single software that empowers workers to access everything they need.
“There’s a single login for every portion of Paycom,” she said. “There’s no separate benefit portal or applicant tracking system that our employees need to remember a password for. It’s really just one place where our employees can get all of their HR information. That was really important, given our diverse workforce.”
Paycom also helped the company fundamentally change how employees interact with HR. Now, HR shows employees how to easily access and manage what they need in Paycom, rather than doing it for them.
And Beti, Paycom’s employee-guided payroll experience, completely transformed how the HR team processes payroll. Because Beti automatically identifies payroll errors and guides workers to fix them before submission, the organization’s HR pros can spend less time in the process without losing accuracy.
“The biggest and best thing that came from Paycom is our payroll process,” the HR director said. “Prior to Paycom, there were more than seven people involved in payroll. We went from 80 hours of payroll a week to five. We saved a lot of time, and our efforts go elsewhere. This brings more value to the company.”
Ultimately, streamlining and simplifying HR processes through Paycom beautified the beauty company’s entire employee experience.