The goal of one Texas-based church’s programs is to bring people in the community hope. But when the organization’s HR team faced a perpetual pile of paper documents, its situation seemed hopeless.
Onboarding new hires took days. Even worse, all employee data was stuffed precariously into file cabinets at an office near the church. And if anyone had a question about their benefits or performance reviews, HR would spend hours trying to track down a single document.
This process spurred questions, and those questions caused confusion and frustration. The HR director knew this cycle wasn’t sustainable, given the church’s growth. Luckily, they were on the verge of securing the clarity they desperately needed courtesy of a single HR software.
How does Paycom help reduce employee questions?
After implementing Paycom, employees enjoyed anytime, anywhere access to the data that matters to them most. Plus, the HR director was no longer bombarded on weekends with questions about information employees should’ve had access to all along.
“Now we have all of that information loaded into Paycom. People go into the app and instantly pull up those documents,” she said. “And I get to enjoy my Saturdays.”
Before Paycom, HR lost almost a full workday each week to address employee concerns. Today, the team spends less than an hour a week — or 12 hours a year — answering questions.
Paycom also transformed the church’s approach to payroll, onboarding and performance reviews — all of which is entirely digital. Employees have more insight into their pay and benefits. Meanwhile, development isn’t an afterthought, but an integral part of the organization’s culture.
With a seamless HR experience in tow, the church can confidently pivot its focus to:
- growth
- compliance
- leadership development
- greater community outreach
“Paycom is constantly evolving,” said the HR director. “And we love that because that matches the DNA of our environment.”