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Civil Remedy: How Civility Impacts Employee Morale
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Guest:
Christine Porath, associate professor of management at the McDonough School of Business at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace
Workplace incivility leads not only to a toxic culture, but also to negative impacts on your workforce’s productivity and profits. According to a study conducted by this episode’s guest, Christine Porath, employees who have experienced uncivil action in the workplace showed a drop of 25% in performance, while 80% stated they had lost time due to the unpleasant interactions.
In this HR Break Room® conversation recorded live at SHRM18, host Caleb Masters and Paycom HR manager Tiffany Gamblin are joined by Christine Porath to discuss:
- what constitutes incivility and how it affects employee morale
- the cost of having a culture that is not civil
- how leaders can foster a workplace of civility to drive employee happiness and productivity
Learn more about the importance of creating a workplace of civility by reading our Discover the Employer’s Role in Preventing Sexual Harassment white paper.
